FAQS on the destinations UNLIMITED Service

• What is a DMC?
• Do you have a criteria for your represented DMCs?
• How do I go about selecting and approaching / emailing a DMC?
• What is the maximum number of DMCs / destinations that I can approach per enquiry?
• How detailed do your DMCs like RFPs to be?
• Do all your DMCs handle full programmes or are there any who will deal with certain elements of the programme, such as restaurant bookings and transfers etc?
• Do you have emergency contact details for the DMCs / the dU office?
• How long do your DMCs normally take to come back once an enquiry has been sent?
• What are your follow-up procedures?
• What is a dU Elite partner?
• How do I request a brochure?
• From where can I download CSR / Environmental programmes?
• How do I request destination information?
• How do I request to be added to your mailing list?
• How do I go about arranging a sales call with destinations UNLIMITED
• Do you host groups out to or exhibit at any Trade Shows such as IMEX and CONFEX if so how do I get to participate?
• Do you deal with flights?
  
  

WHAT IS A DMC?

A DMC (Destination Management Company) can provide local knowledge and ground services, as well as offering the following; Meet and Greet, Transfers / Transportation, Hotel Accommodation, Restaurants, Activities, Excursions, Conference Venues, Themed Events, Gala Dinners and Logistics. In addition DMCs are able to assist with overcoming language barriers.

DO YOU HAVE A CRITERIA FOR YOUR REPRESENTED DMCs?

• dU Criteria

HOW DO I GO ABOUT SELECTING AND APPROACHING / EMAIL A DMC?

Click here to view our DMCs Worldwide section

If you wish to send your enquiry the above link shows a list of all our DMCs. Your enquiry will always go directly to destinations UNLIMITED so we can monitor this for you. If, on the other hand, you have a brief for more than one destination or you wish to email us for our suggestions, we would recommend that you email or a member of the dU team on their individual email address.

When you send an enquiry to us we will forward it to the relevant DMCs on your behalf to ensure that it has been received and we will then send you a confirmation e-mail to advise that your enquiry is being dealt with.

WHAT IS THE MAXIMUM NUMBER OF DMCS / destinations THAT I CAN APPROACH PER ENQUIRY?

In general 3 should be the maximum number of DMCs / destination's approached on behalf of your clients. A comprehensive and detailed proposal requires a significant amount of time to produce, so careful questioning of your client's exact needs can save everyone a great deal of time and effort.

HOW DETAILED DO YOUR DMCS LIKE RFPS TO BE?

The quality of a reply is often in direct proportion to the quality of the brief. The more information a DMC has regarding your group's requirements will enable them to develop a programme to match their exact needs. Why not fill in an RFP form online so that you can cover all bases? Click here for Request for Proposal form

DO ALL YOUR DMCS HANDLE FULL PROGRAMMERS OR ARE THERE ANY WHO DEAL WITH CERTAIN ELEMENTS OF THE PROGRAMME, SUCH AS RESTAURANT BOOKINGS AND TRANSFERS ETC?

In general our DMCs are full service agencies, although some may be willing to help with ad-hoc arrangements. Please contact us for further details.

D0 YOU HAVE EMERGENCY CONTACT DETAILS FOR YOUR DMCS / DU OFFICE?

Yes, we do hold emergency contact numbers for the vast majority of our DMCs in-house. We also have our own out-of-hours telephone number (+ 44 7879 406161) for you to contact us in an emergency.

HOW LONG DO YOUR DMCs NORMALLY TAKE TO COME BACK ONCE AN ENQUIRY HAS BEEN SENT?

Request for Proposals should be acknowledged within 3 hours through our office (Monday - Friday), if enquiries are made via our website contact links. Alternatively you can copy us in on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or the relevant DMC email addresses. All of the dU DMC partner DMCs should have the full proposal sent to you within working 3 days; unless they advise you beforehand of any delays.

WHAT ARE YOUR FOLLOW-UP PROCEDURES?

Approximately one week after you have sent an enquiry to us we will then follow-up with you, either by phone or email, firstly to check that the DMC has been in touch, secondly to find out how your enquiry is progressing and in turn ascertain the most convenient time to contact you again for a further update. Overall we have had extremely positive feedback from our clients on our follow-up procedures.

HOW DO I REQUEST A BROCHURE?

Please click here view our brochure

WHERE CAN I DOWNLOAD CSR / ENVIROMENTAL PROGRAMMES?

Please click here to download CSR/Environmental programmes

HOW DO I REQUEST INFORMATION?

Please click here to contact us

HOW DO I REQUEST TO BE ADDED TO YOUR MAILING LIST?

Please click here to join our mailing list

HOW DO I GO ABOUT ARRANGING A SALES CALL WITH destinations UNLIMITED?

Please email Nikki Mitchell (Managing Partner) on This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further details.

DO YOU HOST OUT TO OR EXHIBIT AT ANY TRADE SHOW SUCH AS IMEX AND THE  UK Meeting Show? IF SO HOW DO I GET TO PARTICIPATE?

We exhibit and operate hosted buyers groups to IMEX Frankfurt, IMEX AMERICA as well as the UK MEETING SHOW.  Please email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further details.

DO YOU DEAL WITH FLIGHTS?

Currently our DMCs do not deal with flight requests; however we do have a contact who can help. Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further details.