Australia - arinex
Xango - Chris Bartholomew â Event Manager
âI have worked with a wide-variety of Event services vendors and DMC partners in my experience as an event planner for XANGO LLC. arinex represents the highest level of service and hospitality I have come across, anywhere in the world. As I collaborate and travel with the arinex team I become a student of seasoned professionals. I take notes, and implement the hospitality and service skills I learn on my U.S.A and Europe based incentives. arinex employs more than mere skills during their programs. Their professionalism comes from a genuine passion to execute incredible events. The usual event maladies of stress and fatigue are nowhere to be found with this group. They have a contagious excitement and optimism for hospitality and travel and all the challenges it presents. For example, In Port Douglas, Sonja thought nothing of waking up at 3:30a.m. to ensure my VIPs made his airport transfer on time. And after my last program, Sonja took the time, after a week away from family in the tropical north, to spend an evening with me in search of the most authentic Napolitano-style pizza in Sydney. Rarely in the world of events does one meet so many people so perfectly suited for their careers that it would seem a loss to the industry as a whole for them to be engaged in any other pursuit. At the end of each of our two programs, I've felt that I've not only made the right business decision, but that I've also made life-long friends. arinex is the best of the best.â
Paraxel - Dean Davies - UK
âThanks so much for your support this week and leading up to this meeting. Your partnership has been fantastic and I could not have achieved such a successful outcome without you. This is a new account for Parexel and I felt confident that you would provide me with the support I needed to make us look good and you certainly achieved that as I have received overwhelming feedback from the client on all aspects of the project. Even though the volume of work was on a small scale I felt like you treated the project like it was an important large event and despite the time difference I always felt you were available (and often you were!) during the pre-work stages. Thanks again and I look forward to working with you again in the (hopefully near) future!â
Lions International - Renee Aubin â Manager Convetion Division
âIt is my distinct pleasure to take this opportunity to commend you and the entire staff at arinex for your commitment and hard work to ensure that the 93rd Lions Clubs International Convention, Board Meeting and District Governors-elect Seminar were a resounding success! A convention of our size and diversity presents many unique challenges, all of which were handled expertly by your dedicated staff. Each of you played a vital role and we appreciate the long hours and tremendous effort your team put forth. Our members were just delighted with the friendliness of everyone they came into contact with. On behalf of the Lions from around the world and all of us here at LCI Headquarters, we extend our deep appreciation to arinex pty limited for a most memorable 20 l 0 International Convention. We wish you and your entire team continued success and congratulate you once again on an outstanding job!â
France / Cote D'Azur - Sunazur International
I would like to personally thank you very much for a seamless trip, it went down really well.
I have just come back from Samsung and they are all raving about it. David Smith (IT Director â Samsung) also asked that I pass on his gratitude to you for your seamless work, so once again thanks so much for your hard work, efforts, hospitality, perfect organization and this incredible level of service!
Hotel Desk - Valerie - UK
Thank you for your note. I spoke to Pat last week who said everything was superb - the walk was excellent. She was pleased that the weather had changed (she had not even taken a coat, as did not expect rain). Thank you for all your help - I have now asked Vista Palace for about four more dates for meetings next year in June and September and if this is the case then I will also be arranging walk and dinner and will send you the details as soon as I have dates confirmed. Thank you very much for all your help.
Towers Watson - Yvonne
I just wanted to say a huge thank you for all your help with our event last week, both in the lead up and at the event itself. I really appreciate all your support and advice throughout, particularly with all our last minute changes and requests. It was an absolute pleasure to work with you and nothing was ever too much trouble. I was impressed with how well you interpreted our requirements without me even having to explain! Your thoroughness and attention to detail was very much appreciated. The event was a huge success and our clients all loved the restaurant. Again, thank you for making this all such a success and sorting out the impossible when our numbers increased and were too large for the space we originally booked.
Also, thank you again for sorting out the issues we had with the location of our photograph and again making the impossible happen when the hotel couldn't arrange this for me but once again at very short notice you were able to sort it. I have to say that you are by far the best DMC I have ever worked with and you made my job so much easier as I could rely on you 100% to get everything done so that I could focus on the rest of the event.
France - Paris - Metropolis Incentives
Hemingway - Jane Fuller
I just wanted to write to thank you for organising the Paris side of our away day. It was magical. Everything ran like clockwork. Denise, our guide, was lovely. She caught the mood of our party perfectly. She was friendly, informative and happy to adapt to our needs. Please pass on my thanks again to her.
I was particularly delighted with the boat (especially as the one we would have had originally was so much smaller!). It was magnificent, with plenty of space for us to walk around and, most importantly on such a hot day, air conditioned. The staff were very pleasant and attentive.
The Ritz was also very accommodating. They were quite happy for us to linger a little longer than our itinerary specified and they made us feel very welcome.
I have had so many good comments from members of staff. The general feeling is that it was "the Best Away Day Ever" and a most memorable day. Thank you for all your hard work in organising the day and please pass on my thanks to all those involved.
Germany - CPO Hanser
Shell International - Keri - UK
I can highly recommend CPO Hanser for any future events.â
IMEX - Annie - UK
âI hope you have recovered from an âinterestingâ IMEX week. As always you and your team were terrific. It is always a pleasure working with you. It amazes me that regardless of the long hours and stress you are under you are always so cheerful and smiley. Fantastic!
I look forward to working with you again next year, but just wanted to say thanks and let you know what a star you are!â
Greece - Conceptours
Briston Meyers Squibb UK
"âŠour thanks for the huge part your team played in helping us create such a successful event by the calm and confident manner you handled the programme. Please pass on our thanks to your staff, all a terrific bunch."
"I should like to thank you on behalf of Citroen UK for assisting in our memorable trip to Greece... your efficiency allowed all of our party to totally relax and savour the delights of your country."
Guardian Assurance (N.Z.)
"âŠI can honestly say that I always felt confident that what we asked for would be delivered. Your staff's positive nature and sense of humour ensured that the group were always enjoying themselves and particularly enjoyed the Palia Taverna, the Yacht Club and of course the Rhodes beach party. We have no hesitation in recommending Greece as an incentive destination and look forward to the opportunity of working with Conceptours again.
Motorola UK - Linda
We wanted to formally thank Conceptours for your outstanding contribution to the overall success. We have received many letters of congratulations; the Rhodes event considered to be the best we have ever stagedâŠ.You have been the most enjoyable, fun and indeed professional company we have had the pleasure in working with.â
American School in London
The faculty all felt that the music tour was a great success. Â The students enjoyed it and commented on the fact that it was one of the best organised.â
Schroders Investments - Olivia
â... Just wanted to say a big thank you for all your help last week! Dealing with last minute changes is always a struggle and I really appreciate your great support....â
Number 20 UKÂ
âlet me take this opportunity to thank you sincerely for all you and your team have done for us to make this week a success â you helped me with so many things through the week and it was great to have you to lean on. You helped reduce my stress level !...â
India - Cox & Kings (India) Ltd
Ahead - Roger
We are delighted to have the opportunity to put on record our very high level of satisfaction with the programme you organised for our clients in Kerala this March.
To be honest, we were a little apprehensive about organising a visit to India â especially as these are discerning clients with a high level of expectation.
However, we did not worry for long as we quickly realised we were in expert hands with the choice of Cox & Kings as our DMC âŠ
* the site visit was excellent and allowed us to fine-tune the programme.
* the accommodation was excellent and varied, yet all at a high standard.
* the programme was fascinating and showed us a glimpse of India at its best.
* everyone in Kerala - your colleagues, all at the hotels and in fact everyone we met - were so friendly and gave the event a unique atmosphere
+ and we benefited from all the help you personally gave us throughout the planning, set-up and travel.
So, we would totally recommend Kerala as a superb destination - and everyone involved at Cox & Kings for their knowledge and service.
Red Alligator Group - Denise
Everything was great thanks, in fact I have only spoken to the team leader today as work has been so manic.
She was very happy with everything, the hotel was great and nothing was too much trouble for them. The Cox & Kings staff were very helpful and although they were not needed whilst the team were there I think they appreciated knowing that they could call them at anytime.
Please pass on my thanks to all concerned, and I will be in contact again when there's another competition in India!
Ireland - Wallace Travel
Best Western Global Conference
I want to express my appreciation for the manner in which you managed and conducted the BW Global Conference. Prior to becoming very involved in the meeting I had numerous questions and concerns regarding the process and actionable items. In every instance, you responded with a detailed, accurate answers. You have a wonderful ability to efficiently coordinate everything behind-the-scenes and keep a cool level head on site.
Italy - Intercontinental Travel Company
Please see testimonials on DMC website: http://www.intercontravel.com/testimonials.htm
Jordan - Karma House
Zibrant - Claire Okrafo-Smart
Well we are all safely home and working on the next project - like you, no rest for the wicked!
I just wanted to drop you a line to thank you for a fabulous event in Jordan. Â I was, as you know, nervous following Nick's comments about my choice of Jordan for his President's Challenge event but you and your team delivered beyond expectation.
Highlights for everyone were their lunch on route to Petra, out on the Point; their day in Petra; the dinner in Little Petra (scoring 11 out of 10); and the Gala Dinner at the Dead Sea. Â Simon the photographer and the DJ at the Dead Sea were also highly rated, as were the standard of the coaches.
You and Rami worked tirelessly to ensure that everything ran smoothly. Â Rami was great on arrival day, working with the Grand Hyatt to ensure that the room drops were correct and all the key cards worked. Â He was also a great help to Amy on the last night with all the room drops.
Raja, I congratulate Karma House on a well operated incentive and I will have no hesitation in proposing Jordan to future UK groups :) Â I also know you will have many President's Challenge winners returning on holiday.
Good luck with all your trade shows etc!
Associated Conference & Events - Lucie & Nicki
No idea how to say thank you in a way which conveys my highest appreciation.
I have worked with many DMCs throughout the world, and you are one of the special companies I wish I could pick up and take with me to every event. Your creativity, support and professionalism is outstanding. I am so proud of what we all achieved last week, as I am sure you are too, and I hope that the many people it took to make this event such a success realise that we couldnât have done it without them.
The entire Karma House team - the elements you provided assistance with were the most important: airport meet & assist, transfers, activities, welcome dinner and gala dinner. Nader Ameirh, Amad Al Sayed and Samer Gatawneh provided the first warm welcome to our group. The entire team then assisted in creating a lasting impression which I believe will be a great memory for every attendee. I cannot express my appreciation enough. Please pass on my thanks to Rami Mussallam and Issam Sweis (Issam is my Excel soul mate!) for their attention to detail and continuous prompt attention. Rami Batmani â what can we say, it was such a pleasure to work with such a professional and enthusiastic team member (also with a great sense of humour ;-) thank you for your support and patience.
Beats Events - everyone was so impressed with your creativity & professionalism, the production requirements at Oobe were small but so important and perfectly executed. The CourtyardâŠ well that really was something else, a huge thank you to Hazem, I know that you and your team worked incredibly hard, you were always so clam and installed complete confidence, I never doubted you could achieve the end result. Having everyone on the dance floor including the event team ;-) speaks volumes about the fantastic atmosphere that was created that evening. Hazem, Zaid and Wisam it was a pleasure to meet & work with you all.
Thank you also to Mr Ahmad Slati representing Oobe and the Courtyard, and Mr Maher Al Qaysi representing the Courtyard, they really did stage two fabulous events, the service was first class and everyone commented on how great the food was. Mazen and his team who up against pressure, provided an excellent cocktail service â which of course was the most important element of the entire event! & Diaâa surely deserves a good rest after mixing so many âsimply perfectâ Patron cocktails J
Raja, you are a total professional and I hope a friend for a long time, thank you for coordinating such a great event. Please pass this message to your whole team, and everyone who contributed to make this event such a success, I know it takes many people behind the sense and there any many who we didnât meet.
I will miss working with you!
Nicki & I both sincerely hope that we will have another opportunity to do so again very soon.
Kenya - Destination Kenya
Teamwork Travel Management - Martin Alderman - Managing Director
Many, many thanks for the outstanding contribution made by you towards the successful SODEXHO incentive in Kenya.
In my view this was, without question, as good as any event we have ever organised for SODEXHO [if not the best] and this was in no small way down to the excellent abilities of you and your staff.
NAG - Platimum Club - Gordon Neil
We have now all returned safely from our adventures in Kenya and are settling back into the daily grind. The splendours of Kenya seem like a distant memory. I continue to receive comments from the attendees and they all confirm what a wonderful time they had at Finch Hattons and Governors.
I would like to formally express my thanks to you and your staff for looking after us in such a superb manner. The ground arrangements were flawless and were a testament to your hard work and attention to detail. As you know I had some concerns at the outset regarding Governors, however your efforts made my fears groundless and a fabulous time was had by all. In fact they enjoyed it so much that several couples are actively making arrangements to return with their families next year.
Once again my sincere thanks to you both for making the trip truly memorable.
Israel - Eshet Incentives & Events
NICE EMEA - Wendy
Thank you so much for all your support you provided on last weeks event! All the hard work paid off in the end! We have received some great feedback (for all elements of the event) from both the delegates and the internal staff. A lot of it is down to you.
Malta - EC Meetings
Porsche AG - Claudia
"Despite the logistical challenges faced when organizing such a high profile event everything ran like clockwork. EC Meetings proved itself as a very reliable business partner and fully met with the high requirements of the Porsche Company at our Importers Conference on Malta. We received very positive feedback also due to your passion and great attention to detail"
Ovartis Pharma AG - Christian
"Our co-operation with EC Meetings at the occasion of a large conference with more than 1000 participants from over 40 countries can be summarized with a few words: it was perfect, amazing and absolutely superb. Their attention to detail, friendliness and assistance is high-class and we would be delighted to have another chance to work together with them in the near future."
Morocco - Unitours Maroc
Altayer Travel Agency - Pankaj - Incentives & Promotions Manager
Difficult to believe that it is finally over. Patience was a true test to our character but ultimately at the end of the day, it was the sweat and toil put into the file that was the most rewarding. Thanks Paula, your selfless dedication paved way for a successful story which will always be spoken about.
Of course, we will look for opportunities to push more business in your direction, but lets be in touch in the meantime.
Live Events - Paul - UK
On behalf of both myself and MFI, a huge thank you to you and your team for taking such good care of us and ensuring that our few days in Marrakech went to plan. Everyone had nothing but praise for the city, the tours, the people and how efficient Unitours were and how pleasant your staff were!
Every group has a special request and we were not different, so well done for finding a way for us to watch the England v. Turkey game - even got the right result!...
Finally Paula, I hope it won't be too long before we are back, but in the meantime, thank you so much once again for a great few days in Marrakesh
Associated Conferences & Events - Susan - UK
A huge thank you from all of us here for all the fantastic support at the event last week. We thoroughly enjoyed working with you and the team and I would ask you to pass our thanks to Mohammed and Tariq. They did a great job, nothing was too much trouble and we really felt that we worked very well as a team. In fact on the way back Lucie and I said that you were the best team we have worked with on site.
I received an email today to say that the organisation was âexcellentâ so we know that in the end she was pleased with everything.
Do keep in touch and once again merci, merci, beaucoup!
Flexi Conference & Incentives - Catherine - UK
I just want to say a huge thank you and all your team for such a fantastic weekend.
The feedback we have had from the participants has been excellent. The Arabian night in particular was spectacular, an evening they will never forget . I canât wait to see all the photographs.
The excursions worked really well and everyone really enjoyed them. The feedback about the guides as well was very good. Tariq did a fantastic job at the airport and dispatching in the hotel. We were also really grateful to him for sorting out all the missing luggage. Maris was great to have as our food and beverage contact at the hotel. The food at the Awards Dinner was very good and once we had the chair covers and everything on the tables the whole evening ran perfectly to plan.
But a really special thank you to you Abe, you managed solve one way or another any problem that presented itself and we really appreciate your time and effort. Here's to the next group.
Poland - Mazurkas TravelRPMC Europe - Natasha - UK
Mazurkas Travel were the chosen partner in Poland for RPMC, to support us in our planning and on-site assistance for Euro 2012. RPMC managed hospitality programmes for McDonaldâs, SHARP and Sony in each of the four host cities in Poland, managing over 1,000 guest in total, providing local hosts and guides, translators, venues and transportation to name but a few services. Mazurkas Travel were a constant support to our local team in Warsaw and main account team in London. Their ability to react to changes in the brief on site were not only quick and efficient, but done with a smile!
Throughout the planning process they were professional and very pleasant to work with, even at the busiest of times. I would not hesitate in recommending Mazurkas to other agencies or clients and would be sure to use them again if I ever find myself in Poland.
Conference Contacts - Rosalyn - UKInÂ SeptemberÂ 2010 Conference Contacts approached Mazurkas Travel to assist them with researching into possible sightseeing tours, unique venues for two outside dinner events and entertainment. This was required for 375 delegates who were attending a conference in Warsaw.
Being the first time that Conference Contacts had to run an event of this nature in Warsaw, and in Poland in general they were looking to find a Destination Management Company that would "go the extra mile" in ideas, negotiated costings and ongoing support leading up to and during the event which was held in June 2011.
Mazurkas Travel were definitely "up" for the job andÂ deliveredÂ a first class service throughout the pre-event time. Once on site the support continued to the highest level with nothing being too much trouble. The staff employed to assist us from Mazurkas Travel were professional, extremely helpful and their English impeccable!
It was a pleasure to do business with Mazurkas Travel and would certainly not hesitate in recommending them and also working with them again on future events.
Romania - Accent Travel & EventsCameron - Green Box - UK
Having returned this morning from Bucharest (on the 6 am too early flight) I wanted to give you some feedback.Firstly, this is one of the best incentives I have hosted and the feedback of the group was superb. Everybody enjoyed it and the range of activities was a good mix so kept everybody amused.On a personal level, thank you for the creativity and professionalism you put into the event. From the invitations to the overall organization your attention to detail meant it ran like clockwork and I could relax knowing we were in safe hands.Â If ever you need a job in the UK please call me first! (sorry Mircea!)
Spain - ITB DMCStafford Lynch - Dublin - SilvanaWe are back in Ireland and battening down the hatches for a severe storm due to hit later today; easterly winds, driving rain and flood warnings! Barcelona is a wonderful memory. I would like to thank you and your team for making our trip a resounding success.
In particular a special vote of thanks to Cesar who went out of his way to ensure everything ran smoothly and everyone enjoyed themselves.
We will all return to your beautiful city and I will have no hesitation in recommending your services.
Banks Sadler - Sarah & Charlotte
Your personal assistance was greatly appreciated. Thanks for all your help and flexibility with our âlast minuteâ requests and amendments to the regional dinners! All the ITB staff were very helpful- attending to requests promptly, efficiently and professionally.
South Africa - Green Route
Creative Travel Planners (USA) - Gabriel
It's partnering with such professional, kind and fun people that makes what we do so great. I was truly WOWed by the dedication and attention to detail on site and am amazed at how smoothly it went.
SJ Events (UK)
The feedback from the trip has been excellent, from delegates and from the NGK team. As you know I am a great fan of Southern Africa and you certainly helped to, once again, exceed expectations!
Our team here were just blown away with Green Route's delivery and consider it a privilege to have been part of something so special.
Jaguar Cars Ltd - Jay
Thank you for all your hard work and dedication in ensuring that this launch has been one of the very best in the history of the company.
Volkswagen (UK) - Vincent - Director
We greatly appreciated the way Green Route looked after us in South Africa. We have never experienced such supreme efficiency and professionalism.
Sweden - Risbecker International
Abby Wallace, UK
You have been tremendously supportive and helpful - Risbecker is top of my list as a great DMC.
Matt Totterdell, UK
Firstly I want to thank you for all the support that you provided in making the event in Stockholm a successful one. Your support was tremendous! Once again, thank you for making the event such a successful one and please send my regards to Ebba and Ann. You have a fantastic team!
Gulliver Incentives - Andy, UK
Many thanks for all your assistance with our group, particularly at such short notice â a true professional.
Turkey - Gemini DMC
Stephen Â - Adecco Management & Consulting, UK
You and your team made the mission impossible possible! What a great conference you helped us to organise in one of the most beautiful cities I have ever seen. The passion, commitment and âHerzblutâ everyone of you and especially you Nese put in our leaders conference was unique and made this event an unforgettable experience for many, many, many colleagues worldwide: THANK YOU SO MUCH!!!
Believe me, I do not take this achievement for granted. I am absolutely aware of all the sweat and the numerous challenges you had to overcome to reach and exceed very high expectations. But finally with your great teamwork, expertise and professionalism we reached the goal; Congratulations!!! I am very thankful and honored having worked with such great people like you are! I hope we can repeat this once in the future.
Steve - Barranco Concept, Belgium
Thank you so much for all the energy you have put into our conference. I know it was very hard work and very long days, but all the guests returned very satisfied home and the energy during the gala dinner was great. Personally, I had not the opportunity to experience all the dinners and activities myself, but hearing the feedback, participants where amazed. Especially the Cistern was very beautifully decorated I heard. Some American guests where reading a full hour on internet about the cistern, once they had been there.
So, thanks so much again, to you and to the whole team.
Charlotte - Pure Events, UK
I hope you are well today, I had a good journey back and now back in the office again. Firstly thank you for your work with the event, the experience was utterly fantastic and the clients loved it! If we do another event in Istanbul we will absolutely use you in the future. Your team were great and very pleasant to work with.
Again thank you! Charlotte
USA - Atlanta - ITM
Olgethorpe University -Dr. Veronica Holmes - Trustee and Professor, Oglethorpe University
It is we: the entire board, the museum, and the university that owe you the greatest debt. The evening was spectacular and I am sure will be a resounding success financially. Many thanks for your hard work, the great coordination, and your dedication to beauty and excellence, and your great caring and love for art and the museum.
Olgethorpe University Museum of Art - Lloyd Nick Director
You worked so hard and intelligently to make that evening a huge success. It was impressive visually, socially and financially. We all thank you for your gigantic efforts.
Athena Meetings & Events - Sharon - Director - UK
"Just a line to say what a pleasure it was to meet and work with you in Atlanta. We had a hugely successful meeting. We had a great time. All the restaurants were really good â especially Anthonyâs.
Thanks again for all your help and I hope I have the pleasure of working with you again in the future."
USA - New York - Manhattan Passport
Health Insurance Group - Iain â Managing Director
On behalf of everyone at The Health Insurance Group, I wanted to thank you for your organisation of our recent trip to New York.
The organisation from the minute we arrived at Newark Airport until we departed 4 days later was perfect, the hotel you recommmended was superb and the trips you suggested and organsised were fantastic. An of course our tour guide Dmitri, was just the greatest?
All in all it was the perfect incentive trip and I have been basking in the glory of leading it since I returned.
I hope we can work with you again sometime in the future.
Land Mark Conference - Chris
On behalf of the whole Landmark Team can I thank you so very much for helping to organise what has probably been the most successful Landmark Conference to date. You are well aware that we have been to many wonderful places over the years, but I think New York actually was the best. From the time we first met in March right up until the completion last week in New York I have been most impressed with your levels of organisation and attention to detail. We had tremendous feedback from both member and Supplier delegates and the social side of the Conference has been much appreciated by everybody. The quality of food, views and restaurants generally were superb. Please thank all the guides who did such a great job on the coaches and looking after delegates moving from 'a' to' b' and indeed on the partner tours.
Urban Fabric Events - Marc - UK
I just wanted to email you and update you on a very success Incentive Trip we just planned and delivered with Manhattan Passport in New York. It was only a small group of 11, but the clients returned with some fantastic feedback - âThe best trip ever!â quoting our client and organiser We found the creativity and communication excellent from Ina, and we genuinely put a lot of faith in her following the recent hurricane devastation. âIt will all be okayâ said Ina, and it was, absolutely excellent according to our client!